VP Cloud & Technology
Making emerging technology simple to improve customer experience
Last year John shared the importance of disruption in an industry and how to use public data to know the customer. John in 2019 will share how emerging technology is providing better ways to engage with customers. He will break down different emerging technology. So if you want to know more about AI, IoT, Chatbots and VCA''s in a business context then come along. John will provide business benefit and usage examples of the technology to make it easy to understand without being a technologist.
Data is the way to drive business to future knowledge, but it must be transformed into information. In 2018 it was all about Glastonbury at the conference, now it is about Bees. Using an example of bio diversity and how emerging technology can enable engagement on a critical area is a very good way to share the power of large volumes of data.