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18 & 19 MARCH 2020


Nick King: Speaking at the Customer and User Experience Expo

Nick King

Insight Director  -  Auto Trader

Digital Excellence – an easier more enjoyable journey

Engaging with customers online today is as important as it has ever been. The exponential growth of technology brings new opportunities but simply throwing technology at a problem is not always the answer. People buy from people and the businesses that succeed today enable and promote a personal interaction, curate an easy navigation and build confidence.

Nick will explain the journey and key take outs with examples from global companies, we can all apply to our own businesses.

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Nick King will be speaking in the following theatres:

Keynote 3 - Thursday 13.15 - 13.45: Digital Excellence – an easier more enjoyable journey