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ExCeL LONDON

Meet the Keynote: Nick King, Insight Director

We are delighted to welcome Nick King, Insight Director at AutoTrader to the Keynote roster for the Customer & User Experience Expo 2019! Registration is now officially OPEN, so make sure you don't miss out on his incredible presentation!

A consumer psychologist and expert in digital media and marketing, possessing the experience to analyse and interpret trends in consumer adoption of technology and develop strategies for customer acquisition and retention through digital and traditional offline channels, Nick joined AutoTrader in January 2007 running Business Intelligence. In 2019 he built the retailer insight team running masterclasses and webinars. He also makes short films to evangelise about data, insight and marketing and speaks regularly at conferences round the world.

Nick’s seminar entitled Digital Excellence - an easier more enjoyable journey will provide insight into the importance of engaging with customers online. He will discuss how the exponential growth of technology brings new opportunities, but simply throwing technology at a problem is not always the answer. Nick will explain the journey and key take outs with examples from global companies, we can all apply to our own businesses.

This topic should be of interest to anyone who is looking to deliver the excellence that all customers demand. With this seminar you will learn the importance of technology while understanding that people buy from people and the businesses that succeed today enable and promote a personal interaction, curate an easy navigation and build confidence.


Register for your FREE ticket now HERE for your chance to catch Nick and other incredible keynote speakers!